WestLink Digital Calling Feature Definitions

WestLink's Digital features allow you to make the most use of your new WestLink Digital phone. Please remember that all phone menu systems are a little different. This guide is general in nature. Please consult the user's guide included with your phone for detailed settings information.

Caller ID

Calls that are received show the caller ID of the person calling you. Caller ID also sends your phone number when you make a call. The Caller ID function is located in the "Settings" portion of your phone's menu. It may be labeled as "caller ID" or "send own number." You can turn your caller ID function on or off.

Call Waiting

This feature lets you know when another call is coming in while one is already in progress. Call Waiting allows you to place a call on hold, and answer that second incoming call. Not all handsets support Call Waiting.

When Call Waiting is activated on your handset:

A beep and visual indicator comes on to let you know that you have another call coming in and if available, the caller ID of the incoming caller.
To answer an incoming call when you are already on the phone: Press the talk or send button. This automatically places your first call on hold and answers the second call.
To Switch between calls: Press the talk or send button. Each time you press the talk or send button, you will switch between callers.

Call Forwarding

Call Forwarding gives you the ability to forward your phone's incoming calls to another number of your choice. Within your menu, you can select to: "Forward when you are not able to take calls": This function will allow your phone to ring several times before transferring the call on to the other number you have selected whether it be a home number, voicemail, etc.
"Forward all voice calls": Will automatically transfer your call to your forwarding number without ever ringing to your WestLink phone.

Six Way Calling

This feature, sometimes called conference calling, allows you to make a call, place that call on hold, and then place a second call. You and your other parties can then be combined into a single call allowing all six of you to talk. Since multiple phone lines will be in use, please be advised that the airtime will be charged to your phone as multiple calls.

WestLink Text Messaging (Short Messaging System)

Text Messaging (or SMS) allows you to communicate with all other WestLink customers in text mode.
Using your phone's menu system, scroll to "Messages", and select the option for "Text Messages". Here you can view your "Inbox", for text messages you've received to your phone, your "Outbox" for any saved messages you have written and "Write messages" where you create your messages. Using the phone's keypad, type your message in (for example: for an A, hit the 2 key once. For an L, hit the 5 key 3 times quickly). Some phones are equipped with predictive text. Please refer to your user's guide for additional information on this function. After you have completed your text, select "Options" or "Send" to send the message. Enter the phone number of the person who is to receive your message. The system will attempt to send the message for 24 hours. If it cannot be sent, it will be deleted. You can save your messages to resend at a later time. Your messages should be less than 160 characters.

Wireless Email Address

From your PC send an email to a WestLink phone. Using your favorite email browser and Plain Text as the format, send an email to a 10 digit WestLink phone number@westlinkmail.com
For example: 7853655000@westlinkmail.com